Emergency Info

If something happens and your braces are causing discomfort or if something is broken, you should call our office at 902-466-6220. In most cases, these issues are simple to resolve and often do not require a special visit.

What if the emergency occurs after normal office hours?

Our office is available after normal working hours. Simply call the office and wait for the answering machine to answer. The recorded message will give you the number where we can be reached. We will work you in as soon as possible to take care of any emergencies.

What if my teeth become sore after a visit?

If your teeth become sore after a visit, we generally recommend that you take an analgesic such as acetaminophen (e.g., Tylenol) or ibuprofen (e.g., Advil, Motrin). This, of course, is the protocol only if there are no known allergies to these medications. Rinsing with a cup of warm water and teaspoon of salt can also be soothing. Occasionally, Dr. Jensen will prescribe a stronger pain medication if the patient has a low pain threshold.

How can I remove food that has become stuck?

If food becomes stuck between your teeth, use dental floss, a toothpick, or a proxy brush to dislodge the food.

What can I do if a wire is causing irritation?

If a wire causes irritation, push the wire away from the area using the eraser end of a pencil or a cotton swab. If the wire cannot be tucked away, cover the end of the wire with a small piece of wax or a cotton ball saturated in Vasoline until you can see us for an adjustment. If distance is a problem, you can see your family dentist.

What can I do if a main wire has come out of the brace or tube?

If the main wire has come out of the brace or tube on a back molar tooth, attempt to reinsert the wire with a pair of needle nosed pliers or tweezers. If the wire is not sticking you, place a piece of wax over the area. If the wire is sticking you and wax does not help, the wire can be cut with a small wire cutter or nail clipper close to the back of the last brace. This is a last resort if professional help is unavailable. Be sure to hold the piece of wire to be cut off with a piece of cotton or between the tips of your finger and thumb.

What if a piece of the brace itself breaks?

If a brace comes loose from a tooth, it usually remains connected to the main wire and is not cause for an emergency visit. Tweezers can be used to reposition the brace if it flips around the wire and becomes a source of irritation. Call our office at your earliest convenience. It may be necessary to schedule a separate visit to repair the loose brace(s), since repairs of this nature usually take additional time.

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